Help with Amy

Use the same method you used to register. For email and password accounts, request password recovery from the sign-in screen. If you registered with Apple, use that Apple Account; a private relay address may differ from your usual email.

Check the history to see whether the transaction was saved. Review its amount, account, category and date before entering it again. You can edit or delete the record in the app. An assistant message does not replace checking the saved transaction.

Use a legible image or complete PDF. For password-protected documents, follow the app's prompt. Reading depends on the format, plan and processing availability. Check extracted data; you can enter it manually if interpretation fails.

Review permissions, Shortcut setup and your Amy session. Message automations require you to configure them in iOS. Notices depend on permissions and the operating system; also check your payments in the app.

Check the subscription in your Apple Account and use Restore purchases from Amy's subscription screen. The purchase must correspond to the Apple Account used. Uninstalling the app or deleting your Amy account does not cancel an Apple subscription.

Open your profile from Settings and select Delete account. If you cannot sign in, email support to request deletion and verify your identity. Deletion is subject to the exceptions in the privacy policy and does not cancel your Apple subscription.

Email the same address to request access, correction, a copy or deletion of your data, or information about its use. You do not need to send banking credentials or passwords. We will verify your identity in proportion to the request.